*CaC Cost Calculated at Checkout

European Delivery

 Brushes & Prints

Cost	Shipping Method	Estimated Time
£9.00	Royal Mail International Tracked & Signed	3 - 10 Working Days
CaC*	European Courier

 

Panels

Cost	Shipping Method	Estimated Time
CaC*	European Courier

 

*CaC Cost Calculated at Checkout

Important Notice

VAT is now included in price paid at checkout for EU customers.

USA Delivery

Brushes & Prints

Cost	Shipping Method	Estimated Time
£12.00	Royal Mail International Tracked & Signed (Delivered by USPS)	7 -14 Working Days
CaC*	USA Courier

 

Panels

Cost	Shipping Method	Estimated Time
CaC*	USA Courier

 

*CaC Cost Calculated at Checkout 

Important Notice

USA CUSTOMERS : As agreed in the Trade Facilitation and Trade Enforcement Act of 2015 from March 10 2016 de minimis value of a shipment of merchandise imported by one person from UK to USA on one day has been increased to $800.

For more details please click on the link below:

https://www.cbp.gov/newsroom/national-media-release/de-minimis-value-increases-800

Rest Of World

Brushes & Prints

Cost	Shipping Method	Estimated Time
£13.00	Royal Mail International Tracked & Signed	10 - 14 Working Days
CaC*	Worldwide Courier

 

Panels

Cost	Shipping Method	Estimated Time
CaC*	Worldwide Courier

 

*CaC Cost Calculated at Checkout 

Deliveries to the UAE

All deliveries to the UAE (United Arab Emirates) require a PO Box number to be supplied on the delivery address.

Import Duty

As a company we are not responsible for any import duties or taxes your country may require you to pay. It is your responsibility to check your import authority's terms & conditions for these costs. We are also not allowed by law to manipulate invoices or change the total amount for you.

EU customers - Countries within the EU are now liable to pay import duties and/or taxes on items delivered from the UK. We are registered with the EU IOSS for VAT so orders for items up to 150 euros will have VAT included. This should ensure your orders pass through customs smoothly and efficiently.

Canadian customers – Please note that any order over the value of $10 CAD may incur a customs fee. This fee is based on the value of your order and cannot be predicted by us. This is Canadian Customs standard fee, and out of our control.

Limited Edition Prints

All limited edition prints are made to order with a production time of 5 - 7 working days. Please add this to the estimated delivery times in the above tables.

Original Oil Paintings

Because of the higher value of original oil paintings and to ensure their safe delivery, they require specialist packing. Please allow 5 - 7 working days on top of the estimated times for delivery. 

Returns

We are happy to issue a credit note or refund for any items returned to us in fully saleable condition within 14 days of receipt of your order. The customer pays the return postage and ensures items are packed securely thus preventing damage on the return journey. Short-falls or order errors should be notified within 7 days.

We reserve the right to charge a 10% re-stocking fee on any returns which are not defective by manufacturer. We will gladly organize a swap for you if you ordered incorrectly or wish you had a different item, in this case, though we cannot pay the postage/courier charge either way. We will go above and beyond to help you with returns and swaps, but in all instances, these will be at the discretion of the company and will be dealt with reasonably and fairly.

Unfortunately we do not replace damaged items or product discrepancies after 30 days of delivery.

 

Cancellation